I’m Susan Hull,your dedicated home care package coordinator on the Sunshine Coast. At SJH Support Services, we focus on:
Creating personalised care plans tailored to your unique needs.
Ensuring that your health and wellness are our top priorities.
Making the process of navigating your care plan simple and caring.
With 30 years of experience, I’m ready to provide expert care coordination. Book your free consultation today and see the difference of person-centered care with SJH Support Services.
Comprehensive Care Coordination Tailored to Your Needs
As your dedicated coordinator, I focus on providing consistent care. I learn your routines and preferences to ensure a personal experience every time.
Our care plans are flexible, fitting all four levels of Home Care Packages. Whether you need basic support or high-level care, we tailor our services for you.
What is Home Care and How Can It Help?
Home care services are available for seniors aged 65 or older and Aboriginal and Torres Strait Islander people.
They help keep seniors independent at home. These services cover personal care, household help, and more, making homes safe and comfy.
Understanding Your Care Options
| Service Type | Description |
|---|---|
| Personal Care | Assistance with bathing, dressing, and grooming |
| Domestic Assistance | Help with tasks that have become more difficult including household cleaning, laundry, Ironing, and meal preparation |
| Nursing Care | Access to home nursing services, including wound care, catheter care, skin assessments, and more. |
| Allied Health Support | Connecting you to essential health services such as dietitian, speech therapy, occupational therapy, physiotherapy, and podiatry. |
| Social Activities | Companionship and community engagement to reduce social isolation. |
| Minor home maintenace | Including gardening, window cleaning, gutter cleaning, and ensuring pathway safety. |
| Meal delivery | Fresh meals delivered to your home, with up to 70% of the cost covered by your care package. |
| In home respite | Support for both the care recipient and their primary carer. |
| Minor home modifications | Enhancements to help you move around your home safely. |
| Aids and equipment to stay independent | Tools to assist with mobility, communication, and personal care. |
| Transport | Cab charge cards and carer support to attend medical appointments and community services. |
Navigating Your Home Care Package
Home care packages let older Australians stay at home while getting the help they need. This is thanks to funding based on their specific needs. The amount of funding you get depends on your care package level. This level is set by an Aged Care Assessment Team (ACAT).
Understanding the Different Levels of Care Available
| Package Level | Annual Funding | Daily Amount | What It Covers |
| Level 1 (Basic care) | $10,687.20 | $29.28 | Light housekeeping, personal care, social support. Ideal for those with low care needs. |
| Level 2 (Low care) | $18,793.85 | $51.49 | Personal care, Domestic assistance meal preparation, and some allied health services. Suitable for those needing a bit more assistance. |
| Level 3 (Intermediate care) | $40,905.55 | $112.07 | Regular care, nursing support, social support, equipment hire, domestic assistance, and transport For those with moderate care needs |
| Level 4 (High care) | $62,013.50 | $169.90 | Extensive support including 24/7 care, complex clinical care, and minor home modifications. Designed for individuals with high care needs. |
Home Care Package Inclusions and Exclusions
Your eligibility for a particular level is determined by an assessment conducted by an Aged Care Assessment Team (ACAT). Once your care package is approved, we work with you to create a tailored support plan that maximizes the funding and meets your specific needs.
Services provided under a Home Care Package are based on an individual’s assessed care needs, agreed care plan and individual package budget.
Our Role in Your Home Care
As your dedicated care coordinator, I manage every aspect of your care plan to ensure you receive the support you need.
My responsibilities include:
Scheduling services and managing budgets
Obtaining Service Agreements
Sourcing qualified service providers
Prioritizing urgent care needs
Documenting actions and communications
Managing service requests
Supporting Your Care Journey
We work on improving your care plan as your needs change. This ensures flexibility, quality, and cost-effectiveness.
| Life Without SJH Support Services | Life With SJH Support Services |
|---|---|
| Create and manage your own budget | Your Budget created with you and managed for you |
| Create your own care plans | Personalised care plan development |
| Source your own workers and obtain compliance documentation | Qualified care workers sourced for you |
| Potential stress and package under utilisation | Optimised package use and reduced stress |
Choosing a skilled carer or coordinator makes your journey easier. It’s more efficient and tailored to your needs.
Ensuring Your Health is in Expert Hands
At SJH Support Services, we put your health and wellbeing first. Our skilled professionals deliver care tailored to your needs. We believe professional care means more than just medical support. It’s about creating a caring environment where you feel valued and understood.
Professional Care with a Personal Touch
I work together with you to create a care plan just for you. This ensures you get the right support, making you safer, and more comfortable, and improving your life quality. I monitor and change your care plan as needed, always focusing on your preferences.
We show our commitment to professional care through our wide range of services:
Tailored care management
Regular health assessments
Collaboration with healthcare providers
Support for family members and primary caregivers
Flexible care options to suit your lifestyle
With SJH Support Services, you’re not just a client – you’re part of our family. Our team’s vast experience care package management means you get top-notch support, suited to your needs. We aim to help you live a better, more organised life at home.
Why Choose SJH Support Services to manage your Home Care Package
SJH Support Services have a good knowledge and understanding of what services are available to you. This knowledge is a big benefit for our clients.
Local Expertise and Support
As Sunshine Coast locals, we know the Sunshine Coast. This knowledge lets us offer:
Quick response times for your care needs
Home visits – Face to face contact
One point of contact – No call centers
Easy access to local support networks and community resources
Customized care plans tailored to the unique lifestyle of the Sunshine Coast
We’re not just caregivers; we’re your neighbors. We make sure your care is both personal and efficient. This is why we’re the best choice for home care on the Sunshine Coast.
Your Care, Your Way – Person Centered Care Coordination
At SJH Support Services, we know everyone’s care needs are different. That’s why we offer customised packages just for you. We make sure you get care that fits your life and goals.
Customizing Your Home Care Package
At SJH Support Services, we tailor our care to fit you perfectly. Our care packages are designed to match your unique needs and lifestyle. They grow with you, offering the support you need at every step.
We work closely with you, your family, and healthcare teams to create a care plan that’s flexible and complete. Our packages are flexible and affordable. This means you can relax, knowing help & support is always there for you.
“SJH Support Services tailored a package that perfectly suits my needs. I feel supported and cared for every day.” – Sarah, Sunshine Coast resident
With deep local knowledge and a hands-on approach, I ensure your care plan meets your needs. It also reflects the unique resources and networks in the Sunshine Coast community. This personal touch makes us the top choice for home care in the region.
Ready to Lead a Better More Organised Life?
SJH Support Services on the Sunshine Coast is here to help seniors live their best lives. Over 1.7 million Australians use aged care services. It’s time to see how professional support can make your daily life better.
Our friendly team is ready to answer your questions about our care services. We offer personalised support to help you with accessing or switching to our care management. Whether you need help with personal care, companionship, or domestic assistance, we’re here for you.
Contact us today via phone, email, or our online inquiry form. Let’s work together to create a tailored home care package that fits your unique needs on the Sunshine Coast. Your journey to a more organised and fulfilling life starts with a simple conversation.